Almost all the best online casinos will look to encourage new users to join their online casino via the help of a little, or large, new customer bonus. These types of bonuses can range from no deposit bonuses and 24-hours of risk-free wagering to deposit matches and free spins.
Currently, the latter is provided to new UK players at Genesis who can unlock a 100% deposit match bonus, up to the value of £100 and 300 Genesis free spins, too!
As you’d expect there are various terms and conditions that must be followed in order to redeem the bonus, including a hearty 40x wagering requirement, specific expiration dates, and a minimum deposit, too. A full list of which can be found on the Genesis online casino UK site.
We should note that bonuses and promotions are subject to change and may not be exactly the same based on your current location. However, the bonus detailed above does highlight a clear interest in offering new bettors the best start at Genesis online casino!
This next section of our Genesis review looks at the design, layout, and functionality of the Genesis online casino.
The first thing we noticed when landing on-site was the clear space theme that ran throughout. Colours of black, purple, and white are used across the Genesis online casino, making important features impossible to miss. Links are also regularly underlined, highlighting terms and conditions, safer gambling websites, and much more.
With a clean and clear theme ticked off, we wanted to check out the most important aspect – usability. In the top right-hand corner of the homepage, we quickly identified where bettors could sign up or log in. Once completed, bettors could scroll down the homepage and find plenty of great casino games to enjoy almost instantly.
On the left-hand side of the screen, a panel highlights the key components of the Genesis online casino. Here, we spotted further useful links regarding the gaming portfolio, welcome offers, ongoing promotions, live casino, payment methods, and a little section that tells you more about Genesis as a whole. Mobile bettors can enjoy the same fantastic experience when making use of the dedicated Genesis mobile app, too; however, it is worth mentioning that a few big-name games are missing.
Overall, we at BigWinWall were incredibly impressed by the layout, functionality, and vibe surrounding Genesis online casino, making us feel incredibly at ease and confident when using the platform.
Much like the Yeti online casino did when we reviewed its offering, the Genesis online casino excelled in this particular section of our review. Credible and reputable payments are used for both deposits and withdrawals, and Genesis online casino clearly endeavours to make bettors’ lives as easy as possible, too, by providing the same minimum deposit of £10 (or equivalent value) across the board.
Available payment methods include ecoPayz, Trustly, Boku, Skrill, Paysafecard, Apple Pay, Maestro, PayPal, NeoSurf, amongst others. Please note that a full list of available deposit methods is available on-site and will vary depending on your current location. An added bonus that we did spot when curating our latest review is that all deposits are made free of change, and most will also allow you to deposit instantly!
A similarly strong collection of withdrawal methods are available across the Genesis online casino site, too. Again, bettors can make use of Neteller, Skrill, PayPal, Trustly, ecoPayz, MuchBetter, ApplePay, Visa, and others, with withdrawals starting from as low as £10. Naturally, processing times vary across the board; however, we did spot that some e-wallets provided instant withdrawals – what a result!
It seems that max limits were set at £15,000 (or equivalent value). Although, as we have noted, please double-check the terms associated with your preferred payment methods before making your first deposit!
The next section of our Genesis casino review looks to discuss the customer service provided by the Genesis online casino.
While curating our latest Genesis bonus code review, we noticed a great array of methods that Genesis casino had offered to provide support to its customers. By clicking the question mark in the top right-hand corner of the screen, a drop-down box featuring useful links and all the ways bettors can get in contact is displayed.
- Contact Us
- Forgot Password
- Live Chat
When clicking on the dedicated FAQs page, a whole host of popular questions will come up. By clicking on Live Casino, registration, My Account, Security, or any other of the most popular questions, you will soon be gifted with the answers to your most troubling questions. There is also a convenient search bar that allows you to search directly, too.
Finally, the live chat box is situated at the bottom. This is possibly the most useful tool offered by Genesis that directly aids your experience. You are kindly asked to enter your registered email address before typing in your concerns. Initially, you will be presented with an interactive menu highlighting possible FAQs that can help you. If unsuccessful, you can discuss directly with a support agent, make use of the on-site contact form, or make a call (UK and EU only).
Before we can recommend an online casino to our readers, we at BigWinWall need to ensure that they are legal, licensed, and secure. Thankfully, for those who like the sounds of Genesis online casino, we found legitimate licenses and solid security features utilized across the whole site.
Genesis Global Limited is licensed by the Malta Gaming Authority (MGA) and also by the UK Gambling Commission (UKGC). Genesis Casino ES also hosts a Spanish license, regulated by the Directorate General for the Regulation of Gambling (DGOJ), amongst others. What does all this mean? Well, it means that all of your online gaming, regardless of your location, is regularly tested and is deemed fair and secure by many of the top regulating bodies in the industry.
Alongside a solid core of licenses held, Genesis ensures to follow the Know Your Customer (KYC) process – a process that reduces the risk of fraud and money laundering by requesting proof of identification from all of its new users. Furthermore, Genesis online casino also hosts the latest data encryption technology across the site, offers well-respected payment methods, and provides plenty of helpful links for those who need assistance controlling their gambling activity.
Based on our latest Genesis online casino review, it’s fair to say that the immersive space-themed platform holds customer safety at the core of all it offers.
The next section looks beyond the Genesis deposit bonus, paying close attention to what ongoing promotions and perks are available to loyal members.
Alongside the Genesis new user promo, we also spotted a live casino new customer offer. The live casino welcome bonus also offers players a 100% deposit match, up to the value of £100; however, bettors will not be presented with additional Genesis free spins. We must also remind our readers that only one welcome bonus is available to make use of per person.
Our voyage around the UK Genesis online casino also highlighted a £200 cashback bonus that gifts bettors 10% of their losses back on a Monday, as well as a weekly mission and Lightspeed Monday – a promotion that presents Genesis players with the chance to unlock Genesis free spins on Monday.
The force may be strong on these UK promotions but we must advise that they will vary depending on your location. Keep your eyes peeled and head to the promotions section of the Genesis online casino to find out more.
We have reached the end of our Genesis casino review. We hope this detailed guide has helped you decide whether Genesis is the online casino for you.
Our experts found that Genesis casino really excelled in our customer support, gaming availability, and security sections of our review, highlighting that Genesis casino users can expect a safe, supportive, and entertaining gaming experience.
You’ll find plenty of chances to load up immersive games, all backed by the top providers around. The array of ongoing promotions may not be the most extensive but they are sufficient enough to give your online casino action a little boost.
A solid effort from Genesis casino – one that our experts are happy to recommend!