Author:
José Rodríguez
Date:
04/12/2024
Topic:
Review
Topic:
Review
If you are looking for a new online casino in Canada or New Zealand, then you should probably consider Vulkan Vegas online casino. While it’s not the biggest name around, we recently conducted this Vulkan Vegas review and were impressed.
We found an attractive Vulkan Vegas deposit bonus and a website that is easy to use, as well as a Vulkan Vegas app that allows you to play wherever you happen to be. Of course, these aren’t all of the benefits of opening an account here, so read on to discover exactly what’s in it for you.
Vulkan Vegas: Pros & Cons
- Fully licensed multi-regional online casino
- Site and customer service available in a number of languages
- App available for mobile play on the move
- Excellent range of slots and table games from top name suppliers
- Not the biggest name, which might make new users nervous
Table of Content
Before we get started on this Vulkan Vegas casino review, we should point out that this site is multinational and has many options, but as it is principally aimed at the Canadian market, and all of the default options are set to CAD, we’ll be looking at the bonus on offer to Canadian customers. While this is very likely what you will be able to see in other territories as well, please check the full T&Cs of the offer you are signing up for, just to make sure.
Much like what we found when checking out the offers in our LeoVegas casino review, the bonus on offer here is very attractive – with a two-part bonus that gives you a 100% deposit match up to 300 CAD, and 125 Vulkan Vegas free spins. Then, depending on the size of your second deposit here, you’ll then get a 125%-200% deposit match.
Wagering requirements for the Vulkan Vegas welcome offer
However, the Vulkan Vegas free spins are only usable on a limited number of machines, and there is a 40x playing requirement with not all machines or games contributing 100% of the wager. While this is far from unreasonable, it may be that only more experienced players could complete these requirements within the 7 days allotted.
To qualify, you must be of legal age to gamble online in your country, not have had an account before, and make a minimum deposit of at least 10 CAD or NZD. In addition to this, you will also need to check the T&Cs of this offer where you are, to see whether or not you will need a Vulkan Vegas deposit bonus code.
One big thing this Vulkan Vegas review noticed was that the site does not look like the type of online casino you may have encountered before. Everything you want is there, of course, but it’s not quite where you would expect it to be. For instance, while there is a game hall ‘lobby’ and the options for filtering what is on display is quite extensive, you can only find some options by clicking on ‘more’ and seeing what is there.
While none of this is a big problem, it will take some getting used to for experienced players, and brand-new players could be confused at first. This made us wonder what we would find on the Vulkan Vegas app, but this whole design seems to work slightly better there.
Finding what you are looking for at Vulkan Vegas casino
The large number of options to find the slots and games you are looking for, including by provider, makes finding what you are after a breeze, and the smaller game tiles in the display means you can see more of what is on offer without having to scroll endlessly, like you might have to elsewhere.
The overall design is more reminiscent of a more conventional website than an online casino, making navigation to find important areas like the T&Cs and your account details easy. All in all, after a hesitant start, the usability, look & feel of Vulkan Vegas online casino gets a thumbs up from this Vulkan Vegas casino review.
Next, this Vulkan Vegas review will take a look at the payment options available for you to make a deposit. Because this online casino is designed to be used by as many people as possible, the range of payment methods is quite extensive, which is no bad thing.
First of all, we have the ever-present Visa and Mastercard, which are joined by PaySafe in the card payment options, and iDeal, Trustly, Klarna are among the options to transfer money from your bank account. The big thing here though is the number of e-wallet options and what that can mean for those who want to use cryptocurrency to fund their accounts. While there are the familiar names of Neteller, Skrill, and EcoPayz, there are also Sofort Giropay, and a number of regional options that can be funded from pretty much anywhere you want.
Withdrawals and timescales
As well as offering near-instant deposits, the withdrawal times are much shorter for e-wallets as well, with processing taking typically less than 24hrs. Other withdrawal methods for banking and debit cards will take up to 3 days, which is still quicker than most other options you’ll have elsewhere.
One final point is that, yes, Vulkan Vegas online casino has a reputation for fast payouts, but you’ll have to do your part as well by making sure your identity is verified, and that you have completed any wagering requirements for any bonuses or other promotions before requesting your withdrawal.
As well as a reputation for fast payouts, Vulkan Vegas online casino also has a reputation for excellent customer service. We did, however, wonder about this, as the onsite menus on both the website and Vulkan Vegas app have no link to an FAQ section. However, on closer inspection, Vulkan Vegas online casino have something that might work slightly better, especially for new users.
Normally live chat is triggered at the bottom of the screen, but here a glance at the top menu bar will show you an ‘online chat’ option which will open a pop up into which you can ask your question, The reply comes as one of a number of articles you might otherwise have found in a FAQ section, only without all of the scrolling to look for your problem. If your answer isn’t there, you can always opt to ‘start chat’.
Additional support via phone and email
There is a dedicated phone number you can use, however this is not free to use, so you may prefer the alternative option of email for a more in-depth problem. Emails are answered as soon as they are able, which might not work for some players, but with the vast majority of your needs likely to be met by the online chat option, it won’t be a problem for most people.
Support is available in 13 different languages, so this really underlines that Vulkan Vegas takes any concerns you happen to have, very seriously.
As Vulkan Vegas online casino is available in so many locations, you are bound to be concerned that this operator might not be fully licensed, secure or reliable. This is a perfectly reasonable concern, and one we had when we started this Vulkan Vegas review, so we looked ‘under the hood’ at what happens at this online casino.
First of all, we discovered that Vulkan Vegas is operated by Brivio Limited in Cyprus, which is a fully registered company, and their License No. 8048/JAZ is issued and authorized and regulated by the Government of Curacao. Vulkan Vegas is also certified by eCommerce Online Gaming Regulation and Assurance (eCOGRA), and with pedigree that goes back to 2016, we can be quite sure this operator ticks all the right boxes.
There is also the reassuring https prefix to the web address with the padlock symbol next to it that tells you the site is secure, and that any passwords or card details are private. So, you’ll agree that this operator is as secure as any other you are likely to encounter when playing online casino games in Canada or New Zealand.
Throughout this Vulkan Vegas casino review, we’ve found that although it might not seem like it at first glance, everything you would expect from an online casino is in place. It’s the same story with other promotions and the loyalty program they have in place. All of this adds up to the fact that if you were thinking of leaving once you had taken advantage of the Vulkan Vegas sign up offer, you could be losing out.
Other promotions
The Vulkan Vegas new user promo gives you bonuses for your first two deposits, but you can also get weekly bonuses of up to 90% of any reload deposits after that, depending on where you are in the loyalty program, which will be advantageous to regular players.
These same players can take part in tournaments based on the range of games from selected suppliers, and gaining points as they play after opting in. The prize pool is 10,000 CAD with 2,500 CAD for first place on the leaderboard.
The Vulkan Vegas loyalty program
Like most loyalty schemes you earn points as you play to earn rewards and progress through the various tiers of the program. Each level here is named after a famous casino, so you’ll start at Casino Royale, work through Caesars Palace and Bellagio and arrive at the top level, modestly called ‘Vulkan’.
This is important because this level will dictate the amount of reload bonus and cashback you get. For instance, if you were at ‘Bellagio’ level, you would get a 30% reload bonus, and 5% cashback, or 90% and 12% respectively if you were at ‘Vulkan’, at the top of the pile.
Vulkan Vegas Casino
With a huge platform like Vulkan Vegas, and the massive number of games on offer you won’t be surprised to find that well over 50 suppliers are involved, so we won’t name all of them here. However, big names like Microgaming, NetEnt, Betsoft, Yggdrasil, and Evolution are involved, so experienced players will know that there will be top quality games in what they will see here.
Clearly, we didn’t test all of them in our online casino comparison, but we picked some and random and tested them on both desktop and the Vulkan Vegas app and had no issues either with loading times or gameplay, so that’s the first box ticked.
Next we look at exactly what is on offer, and as pointed out earlier, the huge number of slots can be filtered down by provider, but you can also find the most popular, what’s new and classic, so there will be something for everybody here. You can also check each one out with a demo, so you don’t have to start wagering any money until you’ve found exactly what you want.
The same thing is possible with the 39 different versions of roulette, 17 of video poker, over two dozen different types of blackjack, and a dozen more of baccarat. If this wasn’t enough there are nearly a hundred other types of ‘instant’ games, all with a demo option so you can see exactly what you are doing.
For obvious reasons, there is no demo for the live dealer games, but there are 68 for you to choose between with the staples of blackjack, roulette and various forms of poker all well represented. There is a lot on offer here, and it would be hard to accept that anybody looking for a live dealer game would leave here disappointed with the choice they have.
Game limits are visible as you demo the games, and as you will see vary according to which game you are playing. If you are playing through your bonus, the maximum single bet is $5, but aside from that, players can limit themselves and the responsible gambling logo is prominently displayed on the site.
If you are looking for a huge game selection, you will not be disappointed, and finding the types of game you want won’t take nearly as long as you might think when you are faced with such a vast number of different options. This is just one of the benefits of playing slots and table games at Vulkan Vegas online casino and claiming the Vulkan Vegas welcome offer.
Overall, this is a great all-round experience, and you should not let the fact that Vulkan Vegas are not exactly a household name stop you from taking a look yourself.
Putting all of this together, what we have here is an excellent little online casino with an interesting set-up that would be a good fit for both beginners and more experienced players using either the desktop site or the Vulkan Vegas app.
The wagering conditions might mean that more experienced users might get more out of the welcome bonus, but overall this is a very pleasant place to play what is a huge number of slots and table games, and you should take a look and see if that works for you.
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