Online casino bonus offers are known to be generous, because they are the main way that they attract new customers, and it’s probably one of the main reasons you’re reading this review. It has to be said though, that at first glance, the BetRivers online casino bonus doesn’t actually look that generous.
With some of the best online casinos seeming to offer up to $1000 or $2000 100% deposit matches, BetRivers maximum might seem a bit tame in comparison, but don’t let that mean it slips under your radar, as you need to look at the wagering requirements to get the full picture.
What are BetRivers online casino bonus wagering requirements?
The operators that offer the larger rewards, will also give you a laundry list of requirements, and even the best of the rest are likely to want a 15x playthrough before you can withdraw any winnings. At BetRivers, as you have seen, the reward is much smaller, but with just a 1x playthrough requirement, this looks like being a very good idea for anyone with less to deposit.
As BetRivers is still rebranding from Sugarhouse, you’ll have to make sure you are above the legal gambling age for your state and that you have never had either a BetRivers or Sugarhouse account before as this is for new accounts only. As a useful check, we recommend that you read through the T&Cs yourself before signing up to make sure there is nothing there that excludes you from the offer.
Many online casinos will have hundreds and hundreds of slots to choose from, and minimal ways of sorting them out, or finding what you want without knowing the name of the game. This is fine if you have a particular favorite, but if you are looking for something similar, or just games from a certain supplier, then you are a bit lost.
That’s not the case here. Yes, there are more slots here than you can count, but they can be sorted by new, jackpot, and hot, as well as by supplier, which gets a big thumbs up from this BetRivers review. You can find all of the table games easily and like other online casinos, there is a dedicated area for live dealers. We’ll cover the finer details of what’s offered a little later on, but the short version is that you won’t be sat there scratching your head like you might elsewhere.
BetRivers online casino navigation and design
The overall design is very similar to that favored by most online casinos, which is easy for newer users to get to grips with straight away, and more experienced players will take to immediately. The overall site navigation is intuitive and works in the way many websites work outside of the online gambling industry, with your account details sat top right.
This area contains much of the important information about you, as well as containing the options for you to manage your account.
We found the BetRivers app to operate in much the same way, and we found none of the issues that have led to several negative ratings online, so they have probably addressed the teething problems found by others, but it is something to be wary of yourself. Just like what we found when we reviewed the Caesars online casino, the FanDuel app is downloadable for your Android or iOS phone or table from the usual sources of Google Play and the AppStore.
Now we know that the BetRivers sign up offer is a good one, and that the site is easy to use even if you’ve never used an online casino before, it’s time for this BetRivers casino review to look at how you can fund your account, and the various options offered by this operator.
Deposit methods at BetRivers online casino
As you would expect there are a number of methods available. First of all if you have an affiliated land-based casino nearby, you can pay at their cage and have the money credited to your account, or if not you can do the same at a 7eleven using PayNearMe. Card payments are taken care of by Visa and MasterCard, as well as BetRivers branded Play+ cards, which can be funded a number of different ways. The e-wallet box is ticked by PayPal, which, like Play+ can be funded from various other sources. Finally, there is VIP preferred and the old faithful of online banking.
You make deposits from your account dashboard, and select your payment from the list above, and enter your BetRivers bonus code if you need one by clicking on ‘add code’.
Once set up, deposits should appear in your account almost immediately, and BetRivers won’t charge any extra fees, although if you are using your credit card, your card issuer may charge you a cash advance fee.
Withdrawals at BetRivers online casino
Withdrawals are processed at BetRivers within 24hrs if you have completed any wagering requirements and have submitted all of the necessary documentation to confirm your identity.
However, it will take a little longer depending on the method. The only card withdrawal you can make is via BetRivers Play+ Card which should happen straight after processing, with inline banking taking 2-5 business days to show in your bank account. Getting a check in the post can take up to 2 weeks, and if you want to visit a land-based casino, you can do that as soon as you get a notification your withdrawal has been processed.
Now it’s time for this BetRivers casino review to look at what you can do should you have an issue with getting the BetRivers new user promo (probably because you didn’t use the right BetRivers deposit bonus code?) or making a payment using any of the methods covered in the previous section.
First up, we have the help section which is very large and will have the answer to most problems, which is also pretty much what you get if you click where experienced users would expect to find the live chat button. While this is far from ideal, the articles it brings up are quite thorough and will save you time with basic problems.
For more advanced issues, or ones that you need a good couple of paragraphs to explain, email is your best bet, although you can be left waiting up to 72hrs for a reply, so overall while the FAQ/Help section will get most things fixed fast, you’ll have to be patient with any bigger issues.
With all of those boxes ticked, it’s time to go into details about the first thing we checked; whether or not BetRivers was legit. Given the number of locations that BetRivers operate in, not just as an online casino, this is more or less a formality, and the license details are posted on every website they operate.
Looking deeper, BetRivers is part of Rush Street Interactive, Inc. which is a public company traded on the NYSE and while full details aren’t available, there is the reassuring padlock symbol on the left of the address bar, that backs up BetRivers claim that the measures they have in place meet or even exceed industry standards.
As this is still a relatively new site with no awards to display, this information is reassuring for everybody, but especially new users who will be rightly hesitant about trusting their data and money to a brand name that they have hardly heard of.
After you’ve used the bonus, as excellent as it is, you might be asking yourself what else is in it for you? To keep you around long term, BetRivers, like many other online casinos have a loyalty program.
These all work around awarding you points for each wager you make (although the number of points will vary according to which games you play) and it is the rewards that you get for racking up these points that tend to separate the good from the bad. So, how does the VIP section compare to the likes of our Vulkan Vegas review?
BetRivers is part of Rush Street Interactive, the rewards start at the usual site credits like BetRivers free spins, but as you move from tier 1 to tier 7 the rewards get better to include comps at their land-based casinos and Apple or Android devices for VIPs.
As we close off this BetRivers casino review, it’s obvious that BetRivers online casino has its faults. The customer support process might seem overly reliant on the FAQs and Help section, and while we experienced no app glitches, others clearly have.
However, these issues do seem to be dwarfed by the benefits of opening an account. For a start, there is a bonus that is tailor-made for first-timers with lower deposits, an easy-to-use site and an extensive but easy to manage the amount of choice when it comes to slots, table games and live dealer options. Overall, we would suggest that this is an ideal place for a new player to look when starting to use online casinos, and older hands will find plenty there for them, too.
BetRivers has a strong operation set up in Pennsylvania as the state is also home to two land-based casinos. This online offer a large range of slots for beginners and experienced players to get to grips with, as well as a very attractive bonus.
BetRivers Pennsylvania bonus
Unlike many other operators with large rewards on offer, and an even larger list of wagering requirements, the BetRivers Pennsylvania bonus is as straightforward as they come. There is a reasonably modest deposit match on offer, but with only a 1x turnover required, you can understand why it is so popular.
BetRivers New Jersey
BetRivers New Jersey was previously a Sugarhouse location, and may still have some of the old branding when you visit. This does not mean any of the outstanding BetRivers benefits are not available, as you can still access the excellent FAQs section, the rewards programs and the popular bonus.
BetRivers New Jersey bonus
A straightforward bonus can be hard to find in the online casino world, with the vast majority of operators opting for bigger numbers and an extensive list of requirements to meet in the small print. Here, it’s a different story with a 1x turnover on a smaller deposit match.
BetRivers Michigan has come online more recently and offers the same service as all of the other BetRivers locations where online casinos are available. There is an excellent bonus, which we’ll look at in a moment, but there is also an excellent range of games and a reward program that earns you points every time you play them.
BetRivers Michigan bonus
This bonus is a rarity in that it has only a small deposit match (only up to $500) where other operators try and outdo each other with the size of the reward on offer. What sets this bonus ahead of the game, however, is the very simple 1x playthrough requirement.