BetRivers Casino Review & Promo Codes 2024

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BetRivers online casino might not be a name you recognize, but you may be familiar with its older name of Sugarhouse. So, you can see how this rebranded site matches up, we’ve created this BetRivers casino review.

We’ll cover all of the advantages of signing up with BetRivers, including the BetRivers deposit bonus and if you need a BetRivers promo code in order to claim it. We’ll also look at the BetRivers app and how it can help you to play on the move, which is now an important part of the modern online casino experience.

BetRivers: Pros & Cons
BetRivers: Pros & Cons
  • Large range of table games and slots
  • Easy to navigate site – perfect for new players
  • Straightforward wagering requirement
  • Simple deposit match bonus
  • App has mixed reviews
Casino Bonus
89/100
BetRivers.com
Casino Bonus
89/100
Bonus
|
Company
Casino
CompanyRush Street Interactive, Inc
Headquarter1001 N. Delaware Avenue Philadelphia, PA 19125
Year of Founding2020
CEORichard Schwartz
Websitebetrivers.com
Available LanguagesEnglish
Customer SupportLive Chat, Email Support
EmailPAsupport@betrivers.com
Phone1-800-LUV-RIVERS
LicenceVirginia (US) Lottery Board
Virginia (US) Lottery Board
Verified by-
Payment Methods
PayNearMe
Bank Transfer
VIP Preferred
PayPal
Play+
Cash at Casino Cage
+
Show More
Live CasinoYes
VIP ClubYes
Software

Bonus Offer – Do you need a BetRivers bonus code to claim the offer?

Online casino bonus offers are known to be generous, because they are the main way that they attract new customers, and it’s probably one of the main reasons you’re reading this review. It has to be said though, that at first glance, the BetRivers online casino bonus doesn’t actually look that generous.

With some of the best online casinos seeming to offer up to $1000 or $2000 100% deposit matches, BetRivers maximum might seem a bit tame in comparison, but don’t let that mean it slips under your radar, as you need to look at the wagering requirements to get the full picture.

What are BetRivers online casino bonus wagering requirements?

The operators that offer the larger rewards, will also give you a laundry list of requirements, and even the best of the rest are likely to want a 15x playthrough before you can withdraw any winnings. At BetRivers, as you have seen, the reward is much smaller, but with just a 1x playthrough requirement, this looks like being a very good idea for anyone with less to deposit.

As BetRivers is still rebranding from Sugarhouse, you’ll have to make sure you are above the legal gambling age for your state and that you have never had either a BetRivers or Sugarhouse account before as this is for new accounts only. As a useful check, we recommend that you read through the T&Cs yourself before signing up to make sure there is nothing there that excludes you from the offer.

Usability, Look & Feel – What did the BetRivers review find?

Many online casinos will have hundreds and hundreds of slots to choose from, and minimal ways of sorting them out, or finding what you want without knowing the name of the game. This is fine if you have a particular favorite, but if you are looking for something similar, or just games from a certain supplier, then you are a bit lost.

That’s not the case here. Yes, there are more slots here than you can count, but they can be sorted by new, jackpot, and hot, as well as by supplier, which gets a big thumbs up from this BetRivers review. You can find all of the table games easily and like other online casinos, there is a dedicated area for live dealers. We’ll cover the finer details of what’s offered a little later on, but the short version is that you won’t be sat there scratching your head like you might elsewhere.

BetRivers online casino navigation and design

The overall design is very similar to that favored by most online casinos, which is easy for newer users to get to grips with straight away, and more experienced players will take to immediately. The overall site navigation is intuitive and works in the way many websites work outside of the online gambling industry, with your account details sat top right.

This area contains much of the important information about you, as well as containing the options for you to manage your account.

We found the BetRivers app to operate in much the same way, and we found none of the issues that have led to several negative ratings online, so they have probably addressed the teething problems found by others, but it is something to be wary of yourself. Just like what we found when we reviewed the Caesars online casino, the FanDuel app is downloadable for your Android or iOS phone or table from the usual sources of Google Play and the AppStore.

Payments – How easy are deposits and withdrawals at BetRivers online casino?

Now we know that the BetRivers sign up offer is a good one, and that the site is easy to use even if you’ve never used an online casino before, it’s time for this BetRivers casino review to look at how you can fund your account, and the various options offered by this operator.

Deposit methods at BetRivers online casino

As you would expect there are a number of methods available. First of all if you have an affiliated land-based casino nearby, you can pay at their cage and have the money credited to your account, or if not you can do the same at a 7eleven using PayNearMe. Card payments are taken care of by Visa and MasterCard, as well as BetRivers branded Play+ cards, which can be funded a number of different ways. The e-wallet box is ticked by PayPal, which, like Play+ can be funded from various other sources. Finally, there is VIP preferred and the old faithful of online banking.

PayNearMe
Bank Transfer
VIP Preferred
PayPal
Play+
+ 6

You make deposits from your account dashboard, and select your payment from the list above, and enter your BetRivers bonus code if you need one by clicking on ‘add code’.

Once set up, deposits should appear in your account almost immediately, and BetRivers won’t charge any extra fees, although if you are using your credit card, your card issuer may charge you a cash advance fee.

Withdrawals at BetRivers online casino

Withdrawals are processed at BetRivers within 24hrs if you have completed any wagering requirements and have submitted all of the necessary documentation to confirm your identity.

However, it will take a little longer depending on the method. The only card withdrawal you can make is via BetRivers Play+ Card which should happen straight after processing, with inline banking taking 2-5 business days to show in your bank account. Getting a check in the post can take up to 2 weeks, and if you want to visit a land-based casino, you can do that as soon as you get a notification your withdrawal has been processed.

Customer Service – How can you contact BetRivers online casino?

Now it’s time for this BetRivers casino review to look at what you can do should you have an issue with getting the BetRivers new user promo (probably because you didn’t use the right BetRivers deposit bonus code?) or making a payment using any of the methods covered in the previous section.

First up, we have the help section which is very large and will have the answer to most problems, which is also pretty much what you get if you click where experienced users would expect to find the live chat button. While this is far from ideal, the articles it brings up are quite thorough and will save you time with basic problems.

For more advanced issues, or ones that you need a good couple of paragraphs to explain, email is your best bet, although you can be left waiting up to 72hrs for a reply, so overall while the FAQ/Help section will get most things fixed fast, you’ll have to be patient with any bigger issues.

License & Security - Is BetRivers legit?

With all of those boxes ticked, it’s time to go into details about the first thing we checked; whether or not BetRivers was legit. Given the number of locations that BetRivers operate in, not just as an online casino, this is more or less a formality, and the license details are posted on every website they operate.

Virginia (US) Lottery Board
Pennsylvania (US)
Illinois (US)
Indiana (US)
Michigan (US)
+ 11

Looking deeper, BetRivers is part of Rush Street Interactive, Inc. which is a public company traded on the NYSE and while full details aren’t available, there is the reassuring padlock symbol on the left of the address bar, that backs up BetRivers claim that the measures they have in place meet or even exceed industry standards.

As this is still a relatively new site with no awards to display, this information is reassuring for everybody, but especially new users who will be rightly hesitant about trusting their data and money to a brand name that they have hardly heard of.

Additional Rewards - Should you stay after you’ve used the BetRivers welcome offer?

After you’ve used the bonus, as excellent as it is, you might be asking yourself what else is in it for you? To keep you around long term, BetRivers, like many other online casinos have a loyalty program.

These all work around awarding you points for each wager you make (although the number of points will vary according to which games you play) and it is the rewards that you get for racking up these points that tend to separate the good from the bad. So, how does the VIP section compare to the likes of our Vulkan Vegas review?

BetRivers is part of Rush Street Interactive, the rewards start at the usual site credits like BetRivers free spins, but as you move from tier 1 to tier 7 the rewards get better to include comps at their land-based casinos and Apple or Android devices for VIPs.

BetRivers.com Casino

Software

As we mentioned in the full review, there are a huge number of slots available here, as well as a large roster of table games. This might make you think that there would be a laundry list of suppliers involved, but the names you should be concerned with here are IGT, NetEnt, Everi, NextGen and Evolution Gaming.

If you’re a new player, then you should know that these are industry leaders, and more experienced users will recognize these names and already know the quality of the games on offer. This is borne out by a glitch-free experience on desktop and the BetRivers app, with games loading quickly, although we understand that has not been the same for everybody.

Game portfolio

It is fortunate that there are so many ways to filter the slots on offer, because nobody would want to scroll through all of them. There are big names like Total Meltdown and titles from the Monopoly franchise in the regular slots, with jackpot slots available for the more ambitious.

When it comes to table games, there are more than half a dozen versions of each blackjack, roulette and video poker, with other card games featured.

Live casino

The live casino options add to the games on offer at BetRivers online casino, with all of the bases covered for roulette and blackjack although what is on offer is variable depending on when you choose to visit.

Limits

The game limits vary with minimum bets on the roulette options are $0.10 and as little as $0.01 on many of the slots. Maximum wagers will depend on the number of lines and stake sizes in many cases, but can go as high as $5000 in some areas.

Product Summary & Conclusion

Looking purely at the range of games on offer and their quality, as well as the overall experience on desktop and the BetRivers app, you would consider this one of the better online casinos you could choose to visit.

However, when you also add a very impressive bonus into the mix that, while not perfect for high rollers might seem like a dream come true for newer players, you’d have to put BetRivers online casino on any list of places to consider.

Casino Bonus
89/100
BetRivers.com
Casino Bonus
89/100
Bonus
|

BetRivers Casino Review FAQ

🤔 Is there a BetRivers app for casino?

So you can play on the move, you’ll want to know not only if an online casino like BetRivers has an app, but how it performs. To get the answer to both questions, check out our full BetRivers casino review which gives you all of the information you need about the BetRivers app, as well as everything else about this online casino. We’ll even offer a handy comparison tool and a whole host of other operator reviews, including our BetMGM casino review.

💭 Can I get the bonus without a BetRivers bonus code?

Bonus codes can be an important part of claiming some of the biggest bonuses available at online casinos, but this is not always the case. To discover whether or not you’ll need a BetRivers bonus code to unlock the very attractive BetRivers welcome bonus, check out our BetRivers casino review, which will tell you everything you need to know. 

💡 How do I sign up with BetRivers online casino?

If it is legal to use an online casino in your state, you’ll need to know what ID and information you need so you can sign up and get playing as soon as possible. To get the full story on what to expect at BetRivers online casino, read our BetRivers casino review which has all the information you need.

🙋 Can I use my credit card at BetRivers online casino?

When joining an online casino, it is important to know if they accept your preferred payment method. To get the full list of the different ways you can fund your BetRivers online casino account, and if credit cards are among them, read our BetRivers casino review.

❔How can I contact BetRivers online casino?

Much of the time you spend at an online casino will be problem free, but if you do have questions, you’ll need to know how to get answers quickly. To find out what all of the options are at BetRivers online casino, and which is the quickest, read our BetRivers review.

Overall Conclusion – What is our verdict on BetRivers online casino?

As we close off this BetRivers casino review, it’s obvious that BetRivers online casino has its faults. The customer support process might seem overly reliant on the FAQs and Help section, and while we experienced no app glitches, others clearly have.

However, these issues do seem to be dwarfed by the benefits of opening an account. For a start, there is a bonus that is tailor-made for first-timers with lower deposits, an easy-to-use site and an extensive but easy to manage the amount of choice when it comes to slots, table games and live dealer options. Overall, we would suggest that this is an ideal place for a new player to look when starting to use online casinos, and older hands will find plenty there for them, too.

BetRivers Pennsylvania

BetRivers has a strong operation set up in Pennsylvania as the state is also home to two land-based casinos. This online offer a large range of slots for beginners and experienced players to get to grips with, as well as a very attractive bonus.

BetRivers Pennsylvania bonus

Unlike many other operators with large rewards on offer, and an even larger list of wagering requirements, the BetRivers Pennsylvania bonus is as straightforward as they come. There is a reasonably modest deposit match on offer, but with only a 1x turnover required, you can understand why it is so popular.

BetRivers New Jersey

BetRivers New Jersey was previously a Sugarhouse location, and may still have some of the old branding when you visit. This does not mean any of the outstanding BetRivers benefits are not available, as you can still access the excellent FAQs section, the rewards programs and the popular bonus.

BetRivers New Jersey bonus

A straightforward bonus can be hard to find in the online casino world, with the vast majority of operators opting for bigger numbers and an extensive list of requirements to meet in the small print. Here, it’s a different story with a 1x turnover on a smaller deposit match.

BetRivers Michigan

BetRivers Michigan has come online more recently and offers the same service as all of the other BetRivers locations where online casinos are available. There is an excellent bonus, which we’ll look at in a moment, but there is also an excellent range of games and a reward program that earns you points every time you play them.

BetRivers Michigan bonus

This bonus is a rarity in that it has only a small deposit match (only up to $500) where other operators try and outdo each other with the size of the reward on offer. What sets this bonus ahead of the game, however, is the very simple 1x playthrough requirement.

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